Host/Hostess

August 8, 2025by Elias Steadman

Overview

Hosts/Hostesses at Miso Phat Sushi serve as the first point of contact for guests at our Maui Coast Hotel location, creating a welcoming and organized dining experience. They manage reservations, seating, and guest flow in a high-volume sushi restaurant.

Key Responsibilities

  • Guest Greeting: Welcome guests with warmth and aloha spirit, escorting them to tables and presenting menus. Accommodate special seating requests when possible.
  • Reservation Management: Handle reservations and manage the waitlist, especially during peak hours and happy hour (3–5 PM). Communicate wait times accurately.
  • Seating Coordination: Work with servers and managers to optimize table assignments, ensuring fair distribution and minimal wait times.
  • Guest Interaction: Answer guest inquiries about the menu, specials, and restaurant policies. Address concerns professionally, escalating to management when needed.
  • Station Maintenance: Keep the host station and waiting area clean, organized, and stocked with menus, chopsticks, and other supplies.
  • Team Collaboration: Communicate with servers, food runners, and bartenders to ensure smooth service and guest satisfaction.

Qualifications

  • Experience: Prior host/hostess experience preferred but not required. Customer service experience is a plus.
  • Skills: Excellent communication, organizational skills, and ability to remain calm under pressure. Familiarity with reservation systems (e.g., OpenTable) is a plus.
  • Physical Requirements: Ability to stand for long periods and navigate a busy dining room.
  • Availability: Flexible schedule, including evenings, weekends, and holidays.
  • Preferred: Enthusiasm for Maui’s hospitality culture and knowledge of sushi menus.

Compensation

  • Hourly wage + shared tips.
  • Benefits: Employee discounts, opportunities for advancement to server or supervisory roles.

About Miso Phat Sushi

Miso Phat Sushi, located at the Maui Coast Hotel in Kihei, is a family-owned restaurant celebrated for its fresh, high-quality sushi and exceptional service. With over 20 years in the restaurant business, owner Joy Steadman leads a team dedicated to creating memorable dining experiences. Our new location offers a resort-style atmosphere, daily happy hour, and a menu featuring nigiri, sashimi, specialty rolls, and lilikoi ice cream, all crafted with the freshest fish sourced daily. Join our team and be part of Maui’s premier sushi destination.

How to Apply

Please submit your resume and fill in the application form

Job Category: Front of the House
Job Type: Full Time Part Time
Job Location: Kihei

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Copyright 2025 – Miso Phat

Equal Opportunity Employer Statement

Miso Phat Sushi is an Equal Opportunity Employer committed to fostering a diverse, equitable, and inclusive workplace in compliance with federal, state, and local laws, including Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and Hawaii Revised Statutes Chapters 368 and 378. We prohibit discrimination in employment based on protected classes such as race, sex, sexual orientation, gender identity or expression, age, religion, color, ancestry, national origin, disability, marital status, pregnancy, arrest and court record, or any other basis covered by law. In accordance with the Hawaii Employment Practices Act, which applies to employers of any size, and Maui County’s nondiscrimination policies, we ensure fair treatment in hiring, promotion, and employment conditions. Employees or applicants who believe they have experienced discrimination may file a complaint with the Hawaii Civil Rights Commission (HCRC) within 180 days or the Equal Employment Opportunity Commission (EEOC) within 300 days of the alleged violation, as outlined in work-sharing agreements between these agencies. Miso Phat Sushi is dedicated to maintaining a harassment-free workplace and provides reasonable accommodations for qualified individuals with disabilities, ensuring compliance with the Americans with Disabilities Act and state regulations. For further information or to file a complaint, contact the HCRC at (808) 984-2400, ext. 6-8636, or the EEOC at (800) 669-4000.